OUR ASSESSMENT PRODUCTS

We offer a set of assessment products customized to the data and decision-making needs of our clients.  Pricing of assessment products will depend on scope, time-line, and complexity of data analysis and report documentation required. Please contact us to discover how we can meet your needs.

Listening Audit

Your organization will receive personalized consultation from our team to design a specific listening audit that assesses how successful your organization is in listening to clients/customers, employees, volunteers, external partners, donors/funders, boards, among other important stakeholders.

Our team will design a portfolio of methods (e.g., focus groups, surveys, and interviews) to assess how stakeholders perceive your organization's listening. We will also review your current methods and structures for routines of listening.

A detailed analysis of your organization's listening will be prepared and presented including recommendations for improvement, continued monitoring, and suggested training.

Communication Audit

Your organization will receive personalized consultation from our team to design a specific communication audit that assesses your internal communication.

The communication audit includes assessment of:

  • Communication Climate

  • Supervisory Communication

  • Peer/co-worker Communication

  • Use/preferences for channels/media

  • Satisfaction with frequency of communication related to a number of topic domains

  • Quality of communication environment

A detailed analysis of your organization's internal communication will be prepared and presented including recommendations for improvement, continued monitoring, and suggested training.

Customized Assessment

Your organization or leadership team may require  data, summative or formative program evaluation, or other topic or decision-specific assessment.  We are able to provide sophisticated project-based assessment.

Our team will consult with you to determine the scope of assessment needs and the specific types of data that may be needed for decision-making or documentation.. 

Examples of Customized Assessment Projects:

  • Volunteer Engagement / Experience

  • Employee Engagement / Experience

  • Leadership Development Needs Analysis

  • Program Summative (Results) Evaluation

  • Program Formative (Monitoring) Assessment

  • Front-end Analysis (Planning)

  • Team Effectiveness Analysis

  • Change Readiness Evaluation

  • Guided Change Planning